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Item Condition Grades are OPENED BOX, DAMAGED, and APPEARS NEW. (See complete Terms and Conditions).

• OPENED BOX items were sold by a retailer, and potentially used before being returned by the customer. Opened Box items may be damaged or have an opened box with missing pieces, missing cables, missing batteries etc. DB cannot issue refunds on these items.
• DAMAGED items have visible damage or could be incomplete, missing parts and have not been tested for functionality. DB cannot issue refunds on these items.
• APPEARS NEW items appear to be in a new condition or have not been used previously. DB may offer a refund for all Appears New items with discovered defects. Customer MUST report defects to DB prior to leaving the Pickup Center with the item. DB cannot offer refunds once an item has been removed from the Pickup Center.

DB will include stock photos when available, Buyer accepts that DB taken photos and stock photos may be inaccurate. It is the responsibility of the Buyer to inspect all items before placing any bid on the Site.

Buyers may inspect OPENED BOX, DAMAGED, items only at the Inspection Table. Buyers are not permitted to open or inspect items on the warehouse floor.

APPEARS NEW items are not available to be inspected or opened.